Information we collect
We collect information you provide through general and tender enquiry forms, including contact details, organisation and property information, service requirements, messages and any tender document you choose to upload.
How information is used
Information is used to assess and respond to enquiries, discuss Building Management requirements, prepare proposals, maintain enquiry records and meet applicable legal obligations. We do not use submitted tender documents as public website content.
Storage and access
Form submissions are stored in the website’s protected database. Uploaded documents are held in private storage and are not publicly accessible. Access is limited to authorised handling for the enquiry.
Sharing and retention
Information may be shared with service providers needed to operate the website and respond to your enquiry, subject to appropriate safeguards. Records are retained only as long as reasonably required for enquiry, proposal and legal purposes.
Your choices
You may request access to, correction of or deletion of your personal information, subject to legal requirements. Contact onyx-management@outlook.com.
Draft for client review. Legal review is recommended before publication.