01
Residential Building Management
- Common property operations
- Regular inspections
- Maintenance identification and reporting
- Resident and owner communication
- Building presentation
- Access coordination
- Move-in and move-out arrangements
- Building notices
Services
Building Management, tailored to the property.
Every building has its own people, systems and priorities. Service scope, onsite coverage, reporting and staffing are shaped following discussion and property review.
02
Commercial Building Management
- Operational coordination
- Contractor and facilities management
- Scheduled maintenance
- Building presentation
- Stakeholder communication
- Reporting
03
Concierge Services
- Front desk assistance
- Resident and visitor enquiries
- Contractor arrivals
- Key and access coordination
- Parcel assistance where applicable
- General customer service
04
Relief Building Management
- Holiday and leave coverage
- Temporary Building Management
- Short-term operational support
- Continuity arrangements
05
Contractor & Maintenance Coordination
- Scheduling and contractor access
- Attendance monitoring
- Completion follow-up
- Maintenance reporting
- Quotations when requested
- Urgent repair coordination
06
Strata & Committee Support
- Regular communication
- Building reports and maintenance updates
- Committee meeting attendance where required
- Contractor coordination
- Support with agreed building projects
07
Cleaning Coordination & Presentation
Onyx coordinates, monitors and follows up cleaning and presentation requirements. Direct delivery by an in-house cleaning team is not claimed and requires confirmation.
- Monitoring building cleanliness
- Reporting presentation concerns
- Liaison with appointed cleaning contractors
- Follow-up of common-area issues
Reporting & coverage
Useful visibility, not paperwork for its own sake.
Reporting may be weekly, fortnightly or monthly depending on contract requirements, covering inspections, maintenance, contractors, completed works and items requiring direction.
Emergency escalation and after-hours arrangements can be tailored to the requirements of each property.
Planned and temporary relief coverage can support operational continuity during leave or staffing gaps.
Individual proposals
A clear scope, assessed property by property.
Pricing considers building size, lots, onsite hours, staffing, facilities, Concierge needs, reporting, after-hours arrangements and relief coverage. Fixed service prices are not published.
Request a tailored proposalStart a conversation
Let’s discuss your building.
Tell us about your property, operational priorities and upcoming tender.